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Terms & Conditions

Preamble

The general terms and conditions of sale form the contract that bounds you to us during and after your purchase.
Every www.icidailleurs.com purchaser declares to be able to contract according to the terms and conditions described below in the general terms and conditions of sale, i.e. to be of age and not to be under guardianship. Every www.icidailleurs.coms customer is reputed to have made themselves acquainted with these terms and conditions of sale before placing their orders. From that moment on, placing an order involves your full agreement with and your acceptance of the general terms and conditions of sale. Any contrary condition that the purchaser lays down is ignored by us whenever we make ourselves acquainted with them, unless we give a written and explicit acceptance of them.
The general terms and conditions of sale specify the conditions of payment, shipping and management of the potential returns for the products the purchasers order.

1 - Application Field

The general terms and conditions of sale of www.icidailleurs.com apply exclusively to the commercial relationship there is between Ici d'ailleurs - 23 rue Claudot, 54000 Nancy, France - and the purchaser (You).
The sales contract between You and www.icidailleurs.com exists from the moment your order is accepted by www.icidailleurs.com. This acceptance will be reputed to be full and to have been communicated to you when you receive an e-mail from www.icidailleurs.com that confirms that your order has been processed. In order to avoid all difficulty concerning the law that applies to the contract, the latter will be reputed to have been concluded in France. Any litigation will be submitted to the jurisdiction of the French courts.
Your contract is governed by the conditions of sale that are current on the day you order your purchase.

2 - Stock / Out of stock items

Our offers are subject to availability. In spite of our vigilance, the products might be out of stock when you order them. In this case you will be notified via e-mail (insofar as the e-mail address you gave is functioning and belongs to you).
Then www.icidailleurs.com will propose either a new waiting period if the product is only temporarily unavailable, or the cancellation and the refund for your order if the stock is exhausted.
In case of out of stock items, it is your duty to inform us within 72 hours whether you wish to maintain your order or to have it cancelled. Beyond this 72 hours' period, your order will be considered as firm and definitive.

3 - Confirmation of the order

Your order will receive a confirmation from www.icidailleurs.com insofar as the e-mail address you gave is functioning and belongs to you. In any case, www.icidailleurs.com advise you to keep and/or print a copy of the order form until the receipt of your purchase.

4 - Payment, validation and security

4.1 - Means of payment

You can pay for your purchase :
- with the following credit cards : CB, Visa, Eurocard/MasterCard
- through Paypal (www.paypal.com)

4.2 - Validation

After the purchase process, by clicking on the ORDER link you confirm your order and declare to accept without any reservations the whole of these general terms and conditions of sale.

4.3 - Secured Payment

www.icidailleurs.com uses the services of a secured server that allows you to pay with your credit card in a confidential way. The transmission of your credit card number is done through the SSL (Secure Socket Layer) encryption system your computer must be compatible with. Your credit card number never reaches www.icidailleurs.com website : it transits from your internet browser through the "P@iement CIC" secured payment system (CIC bank's services) or through Paypal's (depending on your choice).

5 - Shipping & returns

5.1 - Delivery

The goods/products you chose will be delivered to the shipping address you indicated when you placed your order. As a precaution, we suggest you indicate the phone number where you may be reachable.

5.2 - Shipping costs

Caution : if you do not choose the "registered letter" option, we cannot track you order and all the risks related to the shipment will be beared by you. www.icidailleurs.com cannot be hold for responsible for any mistake due to postal services. 

5.3 - Customs duty

Any order made on www.icidailleurs.com and shipped out of France is subject to possible tax and customs duty to be paid on receipt of the goods. These possible tax and customs duty bound to the shipping of any good are part of your duty and responsibility. We are not supposed to verify and inform You of the customs duty and tax that can be applied in your country. We suggest You ask more information to the competent authorities in your country.

5.4 - Returns Policy

You can return your purchase to us within 7 days from the moment you received it in the following cases :

- the product is vitiated by an obvious and manifest flaw

- the product does not correspond to the one you ordered

Caution! These products are duplicable, thus you cannot return them if they have been sealed out. The products must be factory sealed when returned (i.e. in their original packing). In any other case you will not be refunded and you will not be able to exchange your product. If you return the product within this framework then we refund the purchase price in full.
IMPORTANT : In any case, we ask you to send us an e-mail to mailorder@icidailleurs.com and request an "authorization of return" (AOR) indicating your order's number, the name of the article you want to return and the reason for the return. On receipt of your AOR, place the product in a safety box, and send it to :

ICI D'AILLEURS
23, rue Claudot
54000 Nancy
France

Any product returned without AOR cannot be accepted.

5.5 - Free registration

To thank you for your support, ici d'ailleurs offer you the registration of your order until 100 € purchase.

 

6 - Downloads

6.1 - DRM

Ici d'ailleurs music files have no DRM or copy protection built in - we strongly believe that people should be treated as customers and not potential criminals.

6.2 - File formats

MP3
Ici d'ailleurs MP3s are very high quality, encoded at the maximum possible quality of 320 Kbps Bitrate.

WAV
WAV files are uncompressed lossless files. This is the same quality as on a CD.

6.3 - Glitches and errors in files

Please let us know immediately - if there are any problem with files. We need to replace it as soon as possible. Please get in contact via e-mail at this adress : mailorder@icidailleurs.com, and remember to let us know what release and track you have a problem with.

6.4 - Download Codes

Where possible we offer Vinyl buyers a download of their purchase at no extra cost.

If you have received a code to redeem a download on www.icidailleurs.com, please log in and go directly to your account on the section "My orders", "Use a download code". Enter your code and the product will appear in your cart with a value of 0 €. You can them check out and access your download. You will not have to enter any payment details.

If you have problem with your download please get in touch to this e-mail adress : mailorder@icidailleurs.com, so we can assist.

 

 

7 - Responsibility

Our offers are subject to availability. Thus www.icidailleurs.com is not responsible for the non-performance of the concluded contract in case of stock outage or unavailability. Furthermore www.icidailleurs.com does not have any responsibility regarding a delay in the contract execution or the unperformance of it in case of an act of God. If the event delays or prevents the order to be processed during a period exceeding 30 days, the order can be cancelled and in this case www.icidailleurs.com will issue a full refund as soon as possible.

Hypertext links may direct to other websites than www.icidailleurs.com. www.icidailleurs.com is not held responsible in case of the content of these websites being contrary to the current laws and regulations.

8 - Copyrights

The content of this website (such as audio clips, comments, editorials, artwork and original pictures as well as any other element) are www.icidailleurs.com's property.
www.icidailleurs.com do not allow their visitors to electronically copy these elements and print them on paper unless they do so in order to prepare their purchases and make an order to www.icidailleurs.com. Any other use of the website's elements, including the reproduction aiming at different goals than those aforesaid, the modification, the distribution or the re-publication, is strictly forbidden and represents a penally sanctioned fake unless www.icidailleurs.com gives a prior written authorization.

9 - Contact Us

www.icidailleurs.com belongs to and is run by Ici d'Ailleurs records label.
Should You think that the content on this website violates your copyrights, or should You have any question regarding our website, please write to us to the address below :

ICI D'AILLEURS
23 rue Claudot
54000 Nancy
 France

 or to this e-mail adress : mailorder@icidailleurs.com
 

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